The Manager of Family Engagement is responsible for the strategic development and execution of a wide range of family education and engagement experiences both on- and off-site. The Manager will research, conceptualize, implement, and evaluate a dynamic slate of programs designed to engage family audiences with our core galleries and special exhibition content, and that drive the museum’s social impact and financial goals. The manager will collaborate with staff across the Museum to build inclusive and intergenerational family engagement programs and to provide a welcoming and comfortable environment for visitors of all ages.
The Associate Director of Visitor Experience collaborates with staff across the institution to provide strategic-level oversight of all visitor experience functions and ensures that our visitor experience delivers the profound sense of welcome that is central to the OMCA brand. This position leverages an above-and-beyond visitor experience to increase visitor loyalty, drive Membership sales, and attract new visitors. Participates in and supports ongoing efforts to ensure visitor safety and institutional accessibility.
This is an exciting time as the Oakland Museum of California celebrates our 50th anniversary, and our membership program is stronger than ever. The Membership Coordinator provides support for OMCA’s membership program, part of the Center for Philanthropy and Institutional Advancement. This position coordinates museum membership activities and communications, mails renewal requests and fulfillment packages, and maintains the membership database. The Membership Coordinator responds to member inquiries on the phone, in person, and via email. The person in this role acts as a primary liaison to many of the Museum’s members, providing excellent customer service and proactive problem solving.
The Volunteer Program Coordinator assists with the effective management and coordination of a large volunteer docent program involving more than 225 docents in delivering high quality tours and outreach activities to the public, school groups, adult, students of all ages, families, and a range of community groups. The Coordinator provides administrative support and facilitation of activities for the ongoing operation of recruiting and sustaining a broad range of organizational volunteers, including scheduling and facilitating training sessions, and a variety of efforts for engaging volunteers at the Museum.
The part-time Gallery Guide circulates throughout the OMCA galleries to enhance the museum experience for visitors by providing friendly and knowledgeable information about the exhibitions, ensuring a quality visit. The Gallery Guide also helps assess and maintain the safety of the collections and visitors. The part-time schedule is anticipated for up to 20 hours per week.
The Associate Curator of History and Art works within the curatorial team to research and develop exhibitions and core gallery installations that meet the Museum’s community engagement, social impact and business goals; engage the diversity of Oakland residents; and research and develop the history and art collections.