The part-time Visitor Insights Specialist enhances the visitor experience at OMCA by providing a welcoming presence in the galleries and garden; offering excellent customer service; assessing conditions in the galleries and garden to ensure the safety and security of visitors and collections; creating a visitor feedback loop; and conducting rigorous evaluations and audience research projects. This position focuses on the visitor and their experiences, rather than the educational role of explaining exhibition content. The Visitor Insights Specialist is a facilitator and active researcher who uses evaluative thinking to both address the needs of visitors and inform the work of OMCA. We have 2 openings. Each position is part-time (15 hours per week), working either Friday/Saturday or Friday/Sunday.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following reflects OMCA’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.
POSITION DUTIES AND RESPONSIBILITIES
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment may include:
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and the surrounding community. In compliance with the Americans with Disabilities Act, OMCA will provide reasonable accommodations to qualified individuals with disabilities.