The Gallery Guide Supervisor is responsible for enhancing the museum experience for all visitors by providing a welcoming and friendly environment for visitors and helping people have a quality museum experience. The Gallery Guide Supervisor circulates throughout the OMCA galleries and actively provides museum information to visitors, addresses their inquiries, orients them to gallery exhibits and museum rules, assists staff with some museum programs and evaluation activities, assesses general condition of the galleries, and prepares reports to staff all to raise the level of engagement in the galleries and heighten the visitor’s experience at the museum. The Gallery Guide Supervisor provides guidance for the rest of the team by leading by example, has back-of-house administrative duties and leads training new staff. The regular schedule is Wednesday to Sunday, 37.5 hours per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following reflects OMCA’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.
POSITION DUTIES AND RESPONSIBILITIES
A combination of experience and education that demonstrates possession of the necessary knowledge and abilities for this position is required as noted:
While performing the duties of this position, the employee is frequently exposed to the following:
The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristic protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of our visitors and surrounding community.