Oakland Museum of CA

  • Retail Sales Associate (part-time)

    Req No.
    2018-1261
    Category
    Retail Operations (Museum Store)
    Type
    Intermittent Part-Time
    Schedule
    Saturday and Sunday, 12:00-6:30
    Targeted Job Start Date
    9/1/2018
  • Overview

    The part-time Retail Sales Associate welcomes patrons; assists them in selecting merchandise; completes sales transactions with accuracy and efficiency; marks and prepares merchandise; ensures that all available merchandise is on display. The regular work schedule will be Saturday and Sunday 12:00-6:30.

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    The following reflects OMCA’s definition of essential functions for this position, but does not restrict the tasks that may be assigned. OMCA may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.

     

    INSTITUTIONAL RESPONSIBILITIES

    • Support the Museum’s mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future
    • Contribute to and support the OMCA strategic plan, annual priorities, and institutional initiatives such as diversity advancement
    • Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives
    • Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement

     

    POSITION DUTIES AND RESPONSIBILITIES

    • Provide superior customer service to visitors of the Museum Store
    • Greet customers and assist them in selecting merchandise by using product information and available resources to educate customers
    • Complete sales transactions efficiently and accurately
    • Restock merchandise organize displayed items
    • Process and manage shipments of new product for sale including verifying packing slips/invoices and marking new merchandise (put on price tags)
    • Package orders from the online store to prepare them for shipment
    • Assist in conducting annual inventory
    • Tidy merchandise; rearrange displays, clean work areas
    • Restock and assemble boxes and other supplies
    • Open and/or close Museum Store as needed
    • Count money at beginning and end of shift as assigned, ensure accurate registry logs
    • Answer telephone and provide information or redirect calls
    • Assist Lead Retail Associates and Retail Operations Manager as directed
    • Participate in organizational promotions including membership sales
    • Create and post store signage conforming to OMCA Store style guides

    Qualifications

    EXPERIENCE

    A combination of experience and education that demonstrates possession of the necessary knowledge and abilities for this position is required as noted:

    • Ability to display and encourage visitor and internal customer service, take and share responsibility and treat others with respect
    • 1-3 years of related experience required
    • English, fluent in both spoken and written form
    • Basic (high school level) math
    • MS Office (Word, Excel)
    • A secondary language, such as Spanish or Chinese

    WORK ENVIRONMENT

    While performing the duties of this position, the employee is frequently exposed to the following:

    • Noise, such as groups of people working in enclosed areas;
    • Typical office environment
    • Typical retail environment
    • Ability to lift up to 25 pounds

     

    EEO STATEMENT

    The Oakland Museum of California is dedicated to diversity, inclusion, accessibility and equity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sexual orientation, gender identity, national origin, ability/disability status, protected veteran status, or any other characteristics protected by law. We highly encourage our diverse community to apply for available employment, internship, fellowship and volunteer positions at the Museum, as we aim to ensure our staff reflects the diversity of or visitors and surrounding community.  

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